Garage Door FAQ
Answers about estimates, door maintenance and arranging residential or commercial service in Massachusetts and Rhode Island.
Residential
My garage door opener stopped working. What should I check?
Press the remote and look for its indicator light. A dark light can mean the battery needs replacing. CR2032 3V batteries are common, but check the battery type your remote uses. If the light works and the door still does not respond, reprogramming may be needed. Contact the office with the opener model for instructions.
How often does a garage door need maintenance?
Our recommendation for a home garage door is a service visit at least twice a year, every six months. We also offer preventive maintenance programs. Report a problem when it develops rather than waiting for a scheduled visit.
How do I get a quote for a new garage door?
Request a free estimate through our contact page or call the office. A technician inspects, measures and photographs your garage. The office then prepares the estimate with an image showing the quoted doors on your own garage.
Commercial
Do you install and service commercial hollow metal doors?
Yes. Hollow metal doors and fire-rated doors are part of our commercial installation and service work. Include the building address and any opening specifications with your inquiry. We provide free commercial estimates.
What other commercial door work do you handle?
We install and service overhead doors, including rolling steel doors, and commercial door operators. Our work also includes loading docks and equipment. Identify the affected door or equipment when contacting the office.
A cable snapped on my commercial door. What should I do?
Call the office during business hours at (508) 399-7981 and explain that a commercial door cable has broken. Say whether the door is open and the building cannot be secured. Do not operate the damaged door or try to repair the cable yourself.
Can you maintain doors at my business?
Yes. Preventive maintenance programs are available for commercial doors and operators. Describe the equipment at your property and how it is used so you can discuss a maintenance schedule with the office.
Estimates and Office
Are your estimates free?
Yes. Compton Doors provides free estimates for residential and commercial door work. Call (508) 399-7981 or send a request through the contact form with the property location and a description of the work.
Can you fix a door another company installed?
We service most door and operator makes and models, including equipment installed by other companies. Tell us which type of door you have and what has gone wrong; include the make and model if you know them.
Can I send a photo with my estimate request?
Attach up to five photos using 'Add photos of your door' on the contact form. You can also email photos to sales@comptondoors.com with your name, phone number, property location and a short description of the work.
Which areas do you serve?
Our service area is Massachusetts and Rhode Island only. We are based at 660 Newport Ave in South Attleboro. Contact the office with your town and the work needed to discuss service at your property.
What are your office hours?
Our office hours are Mon to Thu, 9am-4pm; Fri, 9am-3pm. It is closed on Saturday and Sunday.
Do you offer senior discounts?
Yes, senior discounts are available. Ask the office about the discount when requesting your estimate.
Is there a warranty on your work?
We offer a one-year labor warranty. Ask the office about the terms for your job before arranging the work.
Which brands do you carry?
We are authorized dealers for Clopay, Amarr, General Door and LiftMaster. Our brochure library has information about the products we carry. For an existing door or opener, give the office its model details when asking about service.
Get a Free Estimate
Call our South Attleboro office, or send a few details and photos of your door. We serve homes and businesses across Massachusetts and Rhode Island.